Who we are
EBT Build ("we", "us", "our") is a home refurbishment and roofing specialist based in London. Our office is at Unit 4 Pride Court, 80-82 White Lion Street, London N1 9PF. You can contact us by phone on +447403288610 or by email at info@ebtbuild.co.uk.
What data we collect
We collect personal information that you provide to us directly, including:
- Your name
- Your phone number
- Your email address
- Your property address (when you request a quote or book a service)
We collect this information when you contact us through our website contact forms, by phone, or by email.
How we use your data
We use your personal data to:
- Respond to your enquiries and provide customer support
- Prepare and provide quotes for our refurbishment, roofing, and building services
- Arrange and carry out agreed works at your property
- Keep records of our communications and transactions with you
We process your data on the basis of your consent, to take steps at your request before entering into a contract, and where necessary for our legitimate business interests.
Cookies
Our website uses basic cookies that are necessary for the site to function properly, such as remembering your preferences and keeping the site secure. We do not use cookies for advertising. You can control or delete cookies through your browser settings.
Data sharing
We do not sell your personal data to third parties. We only share your information where necessary to provide our services (for example, with trusted subcontractors working on your project) or where required by law. Any third parties we work with are required to handle your data securely and in line with data protection law.
Data retention
We keep your personal data only for as long as necessary for the purposes set out in this policy, including to meet legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymise it.
Your rights under UK GDPR
Under the UK General Data Protection Regulation, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict how we process your data
- Request a copy of your data in a portable format
To exercise any of these rights, please contact us at info@ebtbuild.co.uk. We will respond to your request within one month.
Contact us
If you have any questions about this privacy policy or how we handle your personal data, please contact:
EBT Build
Unit 4 Pride Court, 80-82 White Lion Street
London N1 9PF
Phone: +447403288610
Email: info@ebtbuild.co.uk